Privacy Policy
Effective date: June 25, 2026
This Privacy Policy governs the collection and handling of personal information obtained through novaairductcleaningtennessee.com, the website operated by Nova Air Duct Cleaning Tennessee. It applies to every individual who visits the site or submits a service request through it. By navigating this site or providing your information in any form, you are acknowledging that you have read and accept the practices described below. If any portion of this Policy is unacceptable to you, please refrain from using the site.
1. How Your Information Is Shared
When a visitor submits a request through this site, the details of that request — including contact information and the nature of the work being sought — are routed to the licensed professionals and business entities positioned to fulfill that request. These contractors and providers operate their own businesses independently; Nova Air Duct Cleaning Tennessee does not control their internal practices, and they may reach out to you directly via the contact information you have supplied. Information may also be disclosed to vendors who support our website operations or business functions, and to any governmental body as required by applicable law.
2. Your Choices
You retain meaningful control over how your information is used. Specifically:
- Text messages: Reply STOP at any time to discontinue SMS communications from us.
- Access requests: You may ask us what personal information we have associated with you.
- Deletion requests: To request that we remove your information from our records, please reach out through our contact page.
We will respond to access and deletion requests within a reasonable period of time.
3. Information We Collect
We gather information in two principal ways. First, details you provide voluntarily when submitting a quote request, completing a contact form, engaging in a chat session, or calling us — this includes your name, phone number, email address, service location, and a description of the project or issue. Second, we receive certain technical information automatically when you use the site, such as the pages you viewed and your browser type. We do not cross-reference this technical data with your personal details except where necessary to maintain site security or diagnose problems.
4. Cookies and Tracking Technologies
novaairductcleaningtennessee.com uses cookies and comparable tracking tools to retain your preferences across visits and to give us a clearer picture of how the site is being used. This information helps us maintain and improve the visitor experience. If you prefer not to accept cookies, your browser settings can be adjusted to limit or block them; however, doing so may affect the functionality of certain site features.
5. Third-Party Links
Our site may contain links leading to external websites — for example, the websites of product manufacturers or industry organizations. Once you leave novaairductcleaningtennessee.com, this Privacy Policy no longer applies. We have no authority over how those external sites handle your data and are not responsible for their privacy practices. We encourage you to consult the privacy policy of any external site before providing information there.
6. Consent to Transfer and Contact
By submitting a form, initiating a chat, or otherwise transmitting your information through this site, you expressly authorize Nova Air Duct Cleaning Tennessee and the professionals we work with to receive and use that information as described in this Policy. You further expressly agree to be contacted regarding your request by telephone, email, or text message — including through the use of automated dialing systems or pre-recorded messages. You are not obligated to consent to calls or text messages as a condition of purchasing any service; your consent to such communications is entirely voluntary.
7. Policy Updates
Nova Air Duct Cleaning Tennessee reserves the right to revise this Privacy Policy at any time. When changes are made, the updated version will be posted on this page with a new effective date. We recommend reviewing this Policy periodically. Continued use of novaairductcleaningtennessee.com following a revision constitutes your acceptance of the updated terms. This Policy was last updated on June 25, 2026.
8. SMS Communications
If you opt in to text message communications from Nova Air Duct Cleaning Tennessee, please be aware that message frequency will vary depending on your interactions with us and the nature of your request. Standard message and data rates imposed by your mobile carrier may apply. To stop receiving messages, reply STOP to any message we send. To request assistance, reply HELP. For further information, you may also reach us through the contact page on this site.
9. Security
We apply commercially reasonable administrative, technical, and physical measures to safeguard personal information against unauthorized access, disclosure, or misuse. That said, no system of data transmission or storage — whether over the internet or otherwise — can be guaranteed to be completely secure. By using this site, you acknowledge and accept this inherent limitation.
10. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or the manner in which Nova Air Duct Cleaning Tennessee handles your information, we welcome you to get in touch. Please visit our contact page and we will respond as promptly as we are able.